We keep our classes small and reasonably priced, and while we know life happens, we do have a cancellation policy. We will always try to help wherever possible, but please take a moment to familiarise yourself with our cancellation terms below.
You'll get a full refund if you cancel at least three weeks before the class. If you cancel between two and three weeks before the class, you'll be entitled to a 50% refund of the class fee. If you cancel within one week of the class, we have sadly already planned and bought all the ingredients with your attendance in mind, so no refund will be provided.
However, if you cancel late, we’ll do our best to resell your seat. If we manage to fill it, we’ll happily refund your ticket. You’re also welcome to transfer your seat to someone else—just let us know in advance so we can accommodate any dietary restrictions!
Please note that not showing up to a class, for any reason, does not entitle you to a refund or a deferral to another class. We are unable to offer alternative dates for missed classes.
If your class was booked as a gift, the same terms and conditions apply.
If you need to defer your booking to a later date, it must be done within 12 months of your original class date. If the new class has a higher price, you’ll just need to cover the difference.
Picado Mexican Kitchen handles wheat/gluten, sesame seeds, and nuts on a regular basis, so bear that in mind when booking.
